Facebook Donate Button for Non-Profit Organizations

Rather than redirect your visitors off of your Facebook page in order to collect a donation, you can now collect a donation on your Facebook page.

Facebook Donate Button

Currently it’s available to only a select few.
Charities with a donation button as of December 22 2013

All Non-Profit organizations should take advantage of this opportunity, no matter what your size or how long your organization has existed.  In fact, non-profits benefit more if the purchase is made through Facebook, mostly because 100% of the transaction is transferred.  Facebook covers the convenience fee that most traditional payment gateways require.

You can sign up for the Facebook Donate button now, but this does not guarantee that you will be accepted.

Once a visitor donates to your organization, their credit card information will be recorded as well as the item that they purchased.  It is possible to remove your payment method information from Facebook  but it does require some extra clicking.

Donations are currently limited to users located in the United States with their preferred currency set to the US dollar.

All visitors will receive a receipt to their primary Facebook email address which include information in regards to tax deductions.

Collecting credit card information is the goal.  Removing the friction and focusing on incentives is the strategy.  Amazon One-Click purchases, Apple’s iPhone TouchID, and Google Wallet are some of the other services in this race.

So what does this mean for the traditional website?  Is it necessary?  One might evaluate the value that can be provided by a traditional website vs a Facebook page.

Once again it is very important to recognize that a Facebook page and traditional website are not mutually exclusive; you can have both.  As I stated earlier; you should take advantage assuming your customers pay with the US dollar.

I like to think that it’s less a matter of if you’re going to want a website and more of a question of when you’re going to need a website.  If you’re just getting started, then I would start with a Facebook page first.  It’s quick, it’s easy, it covers the basics and it’s free.

The basic needs of a non-profit organization are awareness and an avenue in which to donate.  Facebook gives that to you.  Once you’ve grown large enough, now you can start to consider more robust events, more reporting, and access to your member data.

Currently, I don’t believe there is an easy way to export member data but I could be mistaken.  If your non-profit is a smaller version of a parent non-profit then you might require access to export your member data in order to share it with your network.

You might also want to offer more to your members such as discounts on events, job postings, or resume listings.  Or maybe you want your own domain where you have more control over your organizations brand.  A place that offers a subscription service; allowing you to more easily get into the inbox of your members.  You might just be looking to collect more information via a custom form.

In summary, a Facebook page with it’s new donate button is a great place to start and is also a great extra resource to leverage once your website requires more features.

This blog post is intended to get you started.  If you have more insight I would love to hear it.  Thank you in advance.

possible tendenci.com company email outage during migration

We are moving our Google apps primary domain from schipul.com to tendenci.com. It doesn’t affect clients email. But a support request may be delayed or kicked back during the 24 to 48 hour transition. Send again if that happens. This only applies to our company, Tendenci, formerly Schipul, and does NOT apply to any client email servers.

Longer version: Clients, friends, employees, former employees, friends of the tribe, et al….. we are using the Christmas lull to migrate our primary google apps account from schipul.com with an alias of Tendenci, to be Tendenci.com with an alias of Schipul – The Web Marketing Company. This reflects our new corporate name and aligns our brand and just simplifies things.

christmas2013Alas Google apps for domains isn’t as simple as we would like and overlaps and time delays are involved. To make the move takes 24 hours just to set up the new Google apps account. And you can’t have a domain associated with two different Google app accounts requiring us to remove tendenci.com as an alias so we can set it up as a new Google Apps primary domain.

Thus, temporarily while the migration is in progress, our @tendenci.com aliases may or may not arrive in our inboxes at the speed of light as usual. In theory it should be ONLY a delay and the Internet mail servers should catch all of the email and retry until success.

Then we will have a similar window of time for the schipul.com domain emails, although that should be much shorter if I get all of this right. (this is Ed typing.)

Former employees: We still love you guys. And we have always been very generous keeping former employees accounts active to prevent any possible disruption in your lives. However, the migration utilities charge us by licensed user and unless we download an encrypted archive and then delete the mostly unused forwarding accounts, it increases costs and lengthens the migration. If you need me to set up a forward again once the migration is over – email me at eschipul at my personal gmail.com address. Sorry for any inconvenience! And it is possible to restore the encrypted archive to a new account as it is all in compressed files. Bottom line – even if you have moved on to new adventures, we still want to be sure you are taken care of and this is just temporary. Thanks! – Ed

New Feature! Recurring Events in the Tendenci Events Calendar

Updates to the Tendenci Events Calendar Module!

You can now add Recurring Events in the Tendenci Events Calendar Module!

When you add an event in the events calendar, you will now see the checkbox option “Is Recurring?” beneath the Date and Time info. Checking this box will display recurrence options for the event (see screenshot below).

Recurring Events in Tendenci

Note that once created, each occurrence of the event will be a separate Event record in Tendenci that you can edit and users can register for.

View our new Tendenci help file for more details on using this feature: tendenci.com/help-files/recurring-events

 

Questions? Let us know in the comments or by emailing support@tendenci.com!

 

Tendenci Updates for November 22, 2013

This week, our team rolled out the following updates to the Tendenci software!

Theme Editor Saving Just Got Easier!

When updating in theme editor, you can save as you’re working and the editor stays on the current line. You know your work has been saved because a little message pops up next to the save button.

Tendenci Theme Editor Save Screenshot

WYSIWYG Update – Maintain Proportions on Images

We fixed some glitches in the WYSIWYG (What You See is What You Get) editor so you can now resize images in the editor easily. Just update the value you know (Width or Height) and leave the other blank – make sure the “Maintain Proportions” box is checked and then click “Update Image.”

Tendenci Resize Images Maintain Proportions

WYSIWYG Update – File Gallery Improvements When Importing Media

When uploading media to a page, the “File Gallery” tab shows you all the media uploaded to that page. If there are a lot of files uploaded to a page, this page can get long and take some time to load. Our team created a new File Gallery using AJAX that loads 10 files at a time (and loads 10 more as you scroll through) for much faster loading!

Tendenci File Gallery

Questions or feature requests? Let us know!

The Decision to Change Our Company’s Name to Tendenci

Tendenci Name Change

Yesterday, we announced that Schipul–The Web Marketing Company will now operate under the name of our open source CMS software, Tendenci.

Tendenci Sign

Since the company was established 16 years ago, our vision has been “To connect and organize the world’s people. Do good.” Since 2004, our Tendenci software has enabled all types of organizations to achieve this greater vision. We have provided a platform for developing high value websites at a cost-effective price through the ongoing development of Tendenci’s baked-in capabilities that catered to the unique needs of organizations, such as membership management, event management and online fundraising.

It struck us a few years ago that Tendenci could be much more than our in-house proprietary software.  It could be the WordPress or Drupal for cause-related organizations. While writing it from scratch in ASP originally, a liability, rewriting it we had the chance to make a leap forward past PHP in technology and rewrote Tendenci in Python and Postgres on Linux. Tendenci lives in the cloud and is the future.

Removing Obstacles

Why do people start cause-related organizations? To affect some change in society, of course. Yet, if you search the internet for advice on starting a non-profit, instead of basic steps towards establishing your group, experts from all sides of the table will tell you not to do it. Besides the headache of running a thankless organization, they claim, it’s also expensive. Not only do you need to have funds in place to pay for lawyers, accountants, and bookkeepers to keep your records and file paperwork for you, there are numerous other expenses associated with incorporating your NPO. Add website development and hosting costs on top, and your average American’s dream of starting an NPO to honor the loss of her baby or to save circus elephants is damn-near unattainable.

This is where Tendenci’s vision comes in. We still want to connect and organize the world’s people, ethically. But we also want to change the world and Tendenci is the software that will take us there. This movement isn’t about me — I’m not in this for the glory or recognition. Hell, it wasn’t even my idea to put my name on the door.

My goal is for Tendenci the software to be bigger than we are as Schipul the agency. Hence the decision to change the name of the company. Tendenci is our future and we want to align our name with our company’s future.

Tendenci will be the #1 software for NPOs and NGOs globally. I want Tendenci to live on long after I’m gone. I believe in this software and I believe in what it can do.

What does this mean for our current clients?

Tendenci  Sign Caitlin and Becky
Becky and Caitlin Holding the New Tendenci Sign

We will continue to serve you and take care of you in the best way. One of our company’s values is a Win/Win mentality, as described in The 7 Habits of Highly Effective People. We don’t want to just come to a compromise that vaguely works for both parties — we want everyone to come out on top. There is always a third option, a better alternative.

By serving you as Tendenci, you will actually have more options available to you due to its open source nature. You will have the benefit of a community of programmers from all over the world working to make your software better. Tendenci will grow and mature, and as more developers start to use the software, there will be a larger pool of developers you can access to keep your Tendenci sites up to date. Your developer in your hometown can upgrade your site to the latest technology. By being open source, we give you freedom — freedom from vendor lock-in, freedom to develop, and freedom to impact a global community.

Operating as Tendenci, we get to focus on what’s truly important to us — connecting and organizing the world’s people and doing good! By focusing on these goals, we will be more efficient and we can provide better customer service to our clients. We are keeping the knowledge of a 12 year old brand, learning from all of those years listening to our clients and prospects. You can still expect the superior customer service and expertise you’ve come to expect from Schipul — it will just be packaged in Tendenci colors.

The transition has already begun. We haven’t changed locations, but instead have begun outfitting our office in Tendenci aqua and blue. We’ve said goodbye to some staff members and welcomed others. We have renewed our commitment to our Tendenci clients and users to focus all of our efforts on making the software great.

We understand that the Tendenci platform exists to help you do good. It takes people to make change happen – we have chosen modern, agile software as our foundation to serve you in your objectives. Tendenci exists to serve YOU.

I am truly excited to embark on this new phase for our business, our clients and the community. And I am humbly grateful to the clients and programmers who have given us so much valuable feedback to improve Tendenci.

I look forward to working with you to change the world.

Episodic Event Focused Nonprofits vs Associations Drumbeat Events

Association Management is really really complicated. Having written an AMS from scratch starting in 2001, successful associations versus unsuccessful associations have some clearly visible patterns. Consulting with association clients on best practices we look at the “online health” of an association. The goal is “how can the association deliver greater value to our membership next year via the mobile responsive boostrap3 framework behind Tendenci Open Source AMS. This has led us to some insights.

One big difference in associations and NGOs is that “episodic nonprofits” vs “nonprofits that have a drumbeat” of events and activity are quite different.

Ongoing Organization Event Focused

Some organizations have ongoing focus on events and audience outreach. For these organizations we see consistent dip and upflow patters surrounding events and consistent high levels of traffic.

Episodic Event Nonprofit fundraiser example one:

Note most of the traffic below is informational and prior to the event (it was a Saturday event.) And the day before had more overall traffic. A follow up newsletter with photos also generated more traffic than the day of the event.

Photos are the number one element of most sites. If they are not, it is typically because the client isn’t posting photos as opposed to a lack of appeal for a particular industry in my experience. (So go get a DSLR!)

Episodic Non Profit Example 1

Some organizations will focus on outlets that will reengage audiences post event but not have consistent PR and outreach. For these organizations we see a u-shaped curve around the event followed by a consistent decreased linear pattern.

Episodic event number two:

Note they did a great job of building up a drumbeat before the event and again the traffic is seeking information. This event also saw almost 50% mobile traffic suggesting that users were accessing schedules and maps of the event the day of the event.

Episodic Non Profit Event Example 2

Some organizations focus primarily on event based engagement. For these organizations we will see steady curve upwards leading up to the event, followed by  a drop off.

Modules used by many of our non-profits are partially listed in the menu screen grab below. Note that this is a partial list and varies by client.

Screen Shot 2013-04-22 at 7.44.06 PM

This legend explains the correlation between the colors which are the same universally for all Tendenci clients. I blurred the numbers but all of the charts are scaled to print. So 1,000,000 events, if that is the max in a given module will be the same height on the reports as 1,000 events on a smaller association or NPOs site. This is just to help explain it.

legend

For more on Tendenci and how it can help your non-profit, visit www.tendenci.com. It is also completely open source so feel free to try the demo at http://demo.tendenci.com and developers can download and extend it at www.tendenci.org .

 

Ed Schipul is the CEO of Tendenci and will be speaking on Data Analytics at NTC 2014 in Washington DC on March 15th (Online Fundraising Strategies to Take Advantage of Your Donor Events)

New Webinar Recording: Optimizing Your Tendenci Site for SEO

Photo Credit https://www.flickr.com/photos/twonickels/309295507/
SEO is baked in to Tendenci! Photo Credit:  flickr.com/photos/twonickels/309295507

One of the benefits of the Tendenci CMS is that SEO (Search Engine Optimization) is baked in to the code. Also, Tendenci allows you control over backend SEO tags like Meta, Alt tags, and Title tags from the interface with no coding required.

This webinar video is about 40 minutes long and covers what you need to know when it comes to optimizing your Tendenci site for SEO!

  1. The automatic SEO features built into Tendenci
  2. What custom SEO features are available in Tendenci
  3. Tips for optimizing your content in Tendenci

Check out the full details of this webinar in our helpfile [VIDEO] Optimizing Your Tendenci Website for SEO!

Recorded Webinar Video

 

Slideshare Slides

Read More About SEO in Tendenci

You can see the full details of this webinar (including a video synopsis) in our helpfile: [VIDEO] Optimizing Your Tendenci Website for SEO

More Resources on SEO in Tendenci:

Tendenci Programming Manager John-Michael Oswalt on CW39 NewsFix

CW39 NewsFixLast night, Tendenci Programming Manager John-Michael Oswalt was on the 5 PM CW39 NewsFix newscast commenting on the government’s maintenance of the Healtcare.gov website – and what it takes to make changes to a website of that scale while it’s active.

Watch the online video clip now!

“With a website of this scale, with all the different pieces that are talking to each other, there’s lots of little things that can go wrong and slow things down.”

“When people know the road’s going to be out, they plan for an alternate route. And they plan around that. So this is going to give them some time and relieve hopefully some of the pressure of the public trying to get into that site and really hammering them with traffic.”

JMO Tendenci on CW39 NewsFix

Watch the video on newsfixnow.com!

Photos from Last Night’s Twestival 2013 Supporting Ronald McDonald House Houston!

Twestival HoustonTwestival = Sharing Online Community Love Offline!

Twestival was born in 2008 out of a desire for people who are connected online on Twitter to connect offline for a good cause. It has since grown from that first meetup in London to a worldwide presence where local Twestivals happen in communities across the globe. Twestival organizers have raised over $1.83 million in total to support 307 charities! Wow.

Twestival Houston: Supporting a Great Local Cause!

Each year, Twestival Houston is organized by local volunteers. The Twestival team puts the vote up to Twitter to choose a local charity to support. This year’s nonprofit recipient was the Ronald McDonald House of Houston – who also happens to be a Tendenci client (their new site is in development, look for more coming soon!).

The event was full of local beer (courtesy of Buffalo Bayou Brewery), local food, live music, and lots of opportunities to support RMH Houston with donations and raffle prizes!

HUGE THANKS to Mandy Graessle (aka @favouritethings) and all the volunteers for all their hard work on putting this event together!!

Here are a few of our pictures from the event:

Twestival Houston 2013 Supporting Ronald McDonald House of Houston

Tendenci Team Carla Fiorito and Caitlin Kaluza with RMH Houston Marketing Coordinator Catie Tuley!

 

Messages to the Kids and Families of RMH Houston

Twestival Houston 2013

Messages to the Kids and Families of RMH Houston

 

Raffle Tickets support RM Houston

Our team got in on the raffle – ticket sales went to RMH Houston as well!

 

Twestival Houston 2013 at Buffalo Bayou Brewery

Live music + local beer from Buffalo Bayou Brewing Company at Twestival Houston 2013

 

 

More Twestival Houston Love!