Tendenci Blog

DNS server outage yesterday 12/1 affected Tendenci emails

Yesterday (Tuesday, December 1st) our network provider experienced a DNS (domain name server) outage that caused multiple email failures from some Tendenci Web sites.

What does this mean?  If your Tendenci-driven site sent out any emails yesterday, there is a chance that they didn't make it to your final recipients.  Emailed content includes:

• Newsletters
• Contact form submissions
• Membership renewals
• Registration confirmation
• Payment confirmation (from Tendenci, the merchant account confirmations were not affected)

We are still trying to evaluate how many Web sites were affected and at what times, but in the meantime please do be aware that communications from your Tendenci site may not have gotten through.

The Schipul Support team is available to you FREE OF CHARGE for issues surrounding yesterday's email issues.  

Please call us at (281) 497.6567 ext 411 and let us help you with any issues you may have or questions you'd like addressed.  We are here to help and hugely value your business and support.

Possible slow newsletter sends today - mail server work in progress

 
 For all Tendenci clients planning on starting off this beautiful week with a newsletter, please be aware that any large newsletter mailings may potentially be running a bit slow today.

After a late night bout with an unhappy mail server, all of our Tendenci-driven newsletter and site email is currently running on a different server as we look into it.  

Your newsletters will get to their intended destinations without a hitch, but you may have a little longer of a wait depending on your newsletter volume.

Thank you so much for your patience - if you have any questions regarding your newsletter mailings or anything else we can help you with, please contact our Support team at (281) 497.6567, ext. 411 or by email at support AT schipul DOT com. 

Photo thanks to Flickr user Svenstorm

Ten Things I Love About Tendenci Updates!

This week has been a big programming week! We've got a bunch of super cool updates coming for you guys to look forward to that will make your Tendenci powered site even more functional and fun to use.... for both your users and you.

1. Tendenci sites have gone mobile! They can now have the power to detect mobile browsers and redirect; this will make browsing on the go easy as pie for your user. Check out Reliant Park's mobile site for a great example. 
2. Want to choose how your albums are sorted in Tendenci? You now have the ability to sort your photo albums in whatever order you want!
3. We love Numbered Lists and we've incorporated that into our Comments. Counting comments are a thing of the past because now they are numbered! This makes it easier to manage your comments than ever before.
4. You'll be able to get stats from Google Analytics with ease. Sign up for the SEM Newsletter to get more information on this update later this week!
5. Wonky User Group Names will soon be a thing of the past. As we move forward we will be substituting the User Group Name with the prettier User Group Label used in Custom Contact Forms. 
6. Tendenci now works with Constant Contact! It's pretty basic for now but we'll be making it more robust in the future. Check out our blog post from last week for more information!
7. It will be even easier to use the Photo Module to tell your story! When these updates are complete you'll be able to pull the photos from your Tendenci Photo Module to a cool button anywhere on your site you'd like.
8. The Resume Module and the User Module are no longer tied together. This means you can make the Resumes Module inactive if you aren't using it and it won't affect your Users in the least bit. Contact Support for help!

Read about awesome updates 9 and 10 in this blog post about Calendar Events!!

These updates aren't live yet but will be by the end of the week so get excited! You'll be able to search our helpfiles for more information and as always, you can contact Schipul Support for help.

Latest Tendenci update 9/22/08

Howdy!

We updated the Tendenci software yesterday afternoon.  Included in this update:

1.       Calendar Events – Export now in Rich Text for Microsoft Outlook (as opposed to just plain text)

2.       Newsletter stack overflow prevention – more characters are allowed in the newsletter generator and a friendlier error message now displays if exceeded. 

3.       CEV reminders can be turned on/off with site XML variable.  Contact support for assistance in turning off the reminder.

4.       New function to display calendarevents in CSS so that it works with CSS layouts

5.       Birthday emails – this was funded by Kolache Factory.  It allows admins to design and send an email to users on their birthday.  Help file coming soon!

Thanks,

J

Tendenci Update Time Again!

Thanks to the lovely programmers we have toiling away here at Schipul, our monthly Tendenci update has just been released.  Here are a few fun things to look forward to:

1.  New Icon Rows
2.  User Imports now features a more robust check of the usernames to prevent duplicate user names from being generate
3.  For our new Tendenci users, we have Introduction Tutorials for getting started with a new Tendenci site on all development sites. 
4.  CMS Display Page URL verification: When a display page URL is typed in, a message will be displayed if a page already exists for that URL.  Right now this is on Add page only but it will soon be added to the Edit page.
5. WYSIWYG Update and the Firefox 3 hyperlink bug has been fixed.
6.  Jobs, Releases, and Calendar Events homepage blocks have now been converted to CSS for custom styling.  Contact you project manager if you would like to change the way they look
7.  The yellow highlighting in the admin view of Catalogs had been removed for a cleaner less confusing look

If you have questions about any of these updates, you can contact Support at 281-497-6567 ext 411 or email them at support@schipul.com

Thank you again for using Tendenci!!!!!!!

11:30am CST Tendenci sites are back online after Sungard outage

All Tendenci sites are back online as of 11:30am CST 6/18/08.  We are still talking with our server facility, Sungard, on the cause of the outage and will keep you posted. 

So again, all Tendenci sites are back online.

Have questions?  Need help?  Call us at 281-497-6567 or email support at schipul dot com.

Thanks for your patience - we truly appreciate your business and the opportunity to serve you.

So again, all Tendenci sites are back online.

Have questions?  Need help?  Call us at 281-497-6567 or email support at schipul dot com.

Thanks for your patience - we truly appreciate your business and the opportunity to serve you.

10:30am CST Tendenci site server outage 6/18/08

Tendenci Web sites are currently down due to a service outage today (June 18th) starting around 10:30am CST.  We are experiencing data transport problems at our co-location facilities at Sungard.  Engineers are working to resolve the issues.

Thank you for your patience, we are in constant communication with the Sungard team.  We will keep you updated. 

In the meantime, feel free to call us at (281) 497.6567 with any questions.  If you are on Twitter, you can follow us for immediate updates here:  www.twitter.com/schipul. 

12:20 pm CST All Tendenci sites back online

Thanks for your patience, all Tendenci sites are back online.  Our server facility, Sungard, was experiencing data transport issues and worked quickly to resolve them. 

The situation is still being monitored, but all Tendenci sites are be back online.

Again, we really appreciate your patience and are here for you if you have any questions.

Call us at 281-497-6567 or email support at schipul dot com.

Thank you! 

10:30 am CST Tendenci sites service outage notice

As of 10:30 am CST all Tendenci sites are currently down due to a data transport issue at our colo facility, Sungard.  The facility's engineers are looking into the outage right now.

We will keep you updated and expect the issue to be resolved very quickly. 

Give us a call at 281-497-6567 if you have any questions at all.  We appreciate your patience and as always, your business. 

More info to come soon!