Update: 7 PM >> All Sites Back Up.
As of 7 PM Central time, it appears that all Tendenci 5 sites are back online. The root cause is still under investigation by Amazon. We do know that this was a major outage that affected several major websites hosted on AWS servers (more from TechCrunch).
We apologize again for the inconvenience & thank you again for your patience as this issue was resolved.
If you continue to see issues, please contact our support team at firstname.lastname@example.org.
Update: 4 PM >> Some Sites Beginning to Come Online.
We are beginning to see recovery of some sites on Amazon Web Services (AWS). Some Tendenci 5 websites are back up, as Amazon is moving through our servers and databases to restore service. More as we have it.
We’re also learning that the AWS outage today also effected major sites like Netflix, Pinterest, and Reddit.
Several Tendenci 5 web sites are down due to an issue with Amazon’s servers.
Currently, Tendenci 5 web sites are down due to an issue with Amazon’s servers. The outage began around 12:30 PM Central time.
Amazon is aware of the issue and is working to resolve it as soon as possible. These are the specific details that we have from Amazon:
“We are currently investigating degraded performance for a small number of EBS volumes in a single Availability Zone in the US-EAST-1 Region. We can confirm degraded performance for a small number of EBS volumes in a single Availability Zone in the US-EAST-1 Region. Instances using affected EBS volumes will also experience degraded performance.”
We will post updates to this post on the Tendenci blog and on our @Tendenci Twitter account as we have them. We apologize for the inconvenience and will keep you updated as we know more.
Thank you for your patience.
Questions? Contact our support team at email@example.com or call us at (281) 497.6567 ext 411.