Seems like there are occasions when our hosting clients are experiencing trouble on their Tendenci site due to reCAPTCHA. This doesn’t necessarily mean it is a Tendenci software problem but rather a Google issue. ReCAPTCHA is a service provided by Google to protect websites from automated bots and spam. If you are experiencing issues with reCAPTCHA, such as your users having difficulty completing the verification process or encountering errors on your Tendenci site, it is typically related to the Google reCAPTCHA service.
Our suggestion is the following: Make sure the browser is up to date and try disabling extensions. Here is an article with more details https://www.businessinsider.com/guides/tech/chrome-recaptcha-not-working.
If you haven’t already, get in touch with us so our team can set up reCaptcha V3 on your Tendenci website to better protect your site against spam, and at no cost. If you continue to run into reCAPTCHA issues, please don’t hesitate to contact us via our support team for further assistance.
Stay groovy,
Team Kinect with Tendenci
