Open Source = Unemployed, & This ROCKS! – A 2014 SXSW Interactive Talk

Portrait of Sarah Worthy
Portrait of Sarah Worthy
Sarah Worthy

Join Sarah Worthy, Director of Product and Chief Experience Officer (CXO) at AuthorizedCV, a health IT startup in Houston, and Ed Schipul, CEO of Tendenci for their 2014 SXSW Interactive workshop: Open Source = Unemployed, & This ROCKS!

Worthy and Schipul will give their predictions about the effects of open source software/hardware on the economy and the implications it has for tech giants like Microsoft and Intel.

The workshop will take place on Tuesday, March 11 from 9:30am until 10:30am at the Courtyard Marriott on 300 E 4th Street.

To register, go to the workshop’s page. We hope to see you there, and don’t forget to hashtag! #sxsw #thisROCKS

4 Tendenci Clients Nominated for AMA Marketer of the Year Award

Marketer of The Year Awards Logo 2013

Every year, the American Marketing Association (AMA) gives out the coveted Marketer of the Year Award to companies in 26 different categories. Ranging from the Performing Arts or Healthcare to Restaurants or Sports.

This year, YMCA Houston took home the overall AMA Houston Marketer of the Year Award for 2013.

A total of four Tendenci clients received awards for exceptional marketing in their fields. For 2013, the winners are:

  1. YMCA of Greater HoustonSocial Services & Marketer of the Year for 2013
  2. T-REX Engineering + ConstructionEngineering/Construction
  3. The Children’s Museum of HoustonArts: Institutional
  4. Miller Outdoor TheatreVenues and Arenas

 

YMCA Houston Homepage ScreenshotYMCA of Greater Houston

For more than 125 years, the Y has served the community through health and wellness programs for children and families.

The Y’s mission to “put Judeo-Christian principles into practice through programs that build healthy spirit, mind and body for all” is carried out through summer camps, community benefit programs and health initiatives.

Congrats on the AMA Houston Marketer of the Year Award for 2013!

 

T-Rex Engineering & Construction Homepage PictureT-Rex Engineering + Construction

Since its creation in 2001, T-Rex has been a leading company in engineering and fabrication for the energy industry both in Houston and around the globe.

They offer equipment and services for offshore drilling for oil and gas and are a leader in EPC (engineering, procurement and construction) for the energy industry.

 

 

 

 

Children’s Museum of HoustonChildren's Museum of Houston

The Children’s Museum of Houston has been a fixture of Houston since 1980.

With more than 14 exhibits, Children’s Museum of Houston has dedicated itself to “transforming communities through innovative, child-centered learning” and currently sees more than 850,000 people annually through its doors.

 

Miller Outdoor Theatre Website Homepage PictureMiller Outdoor Theatre

Miller Outdoor Theatre is located on about 8 acres of land on Hermann Park.

Since 1923, it’s provided professional entertainment, free of charge, for the Houston community.

Performances range from modern dance or musicals to live jazz or classic films.

 

 

 

We’re Proud of Our Clients!

Congratulations again to all of our wonderful clients on their nominations and awards! To see more of our awesome clients, click here and read on.

Harness the Power of PR Writing for Your Nonprofit

Last week, PRSA Houston led a workshop: “Write the Right Way: A PR Writing Workshop” and we brought back a few takeaways on how to harness PR writing for your nonprofit.

The workshop was hosted by the Holocaust Museum Houston and featured Julie Fix, An Instructional Assistant Professor at the University of Houston and Ted Moon, founder of Launchpad Writing + Research.

 

julie-fix-headshotWrite The Right Way – a PR Writing Workshop

“Public relations is about winding a compelling story” – Julie Fix

Successful PR writing comes from good storytelling. Stories simplify the complex, make intricate ideas understandable and accessible and do two important things:

  1. Deliver an organization’s message
  2. Create and reinforce opinions, attitudes and beliefs

 

With Great Writing, Comes Great Responsibility

As a public relations writer, you have two responsibilities:

  1. Communicate Accurately
  2. Communicate Appropriately

Communicate Accurately

The first step is research.

It’s important to have the pertinent facts about a story before moving forward. If you’re wondering, “Should I include this?”, err on the side of collecting too many facts. You can always put them in a fact sheet if they don’t fit in the release.

Better to over-prepare and be safe, than under-prepare and be caught off-guard. Then, if a question comes your way, you’re equipped with an answer. Also, be clear. Don’t muddle your message with too many words.

People have short attention spans, so if you want an effective message, take time to polish and edit.

“I would have written a shorter letter, but I did not have the time.” – Blaise Pascal

Communicate Appropriately

Whether your writing is proactive or reactive, it’s imperative to speak to the situation. Use timely, relevant examples and appropriate behavior. Jokes after a tragedy are not appropriate behavior, but being light-hearted about a family-oriented fundraising event is. Use common sense and think how you’d feel if you heard your message.

You can have good paragraph structure, great sentences and an excellent press release, but if the right message goes to the wrong audience, it still falls on deaf ears. Think about what problem you’re solving and who benefits from your message. Tailor your writing to these people.

Finding the Right Audience

ted-moon-headshot“Everyone is pulled in a hundred different directions at once.” – Ted Moon

According to research, the average attention span in 2013 was 8 seconds. That means if people aren’t interested, they stop reading.

They want to know, “What’s in it for me?”. So next time you write, do two things:

  1. Recommend the solution to a problem
  2. List benefits not features of your product, event or service

 

What Else Can I Do?

When you write for PR, be sure to practice good PR writing techniques:

  • Write a great headline
  • Use good grammar, spelling and punctuation
  • Communicate clearly

Write a Great Headline

The headline is your first and last chance to grab your reader. If you don’t have a good headline, people stop reading and your message is lost.

Use Good Grammar, Spelling and Punctuation

Nothing says, “I can’t write” like bad grammar, spelling or punctuation. Practicing good grammar makes your writing easier to read, which reinforces your message.

Communicate Clearly

Always polish and edit your writing. Don’t muddle your message by using more words than needed.

“Focus more on the nouns and verbs. Leave out the adjectives.” – Ted Moon

 Improve Your PR Writing

The key is practice. By using these tips you can learn to self-edit and consistently produce quality content. You can also improve your skills by reading good writing. Read/subscribe to sources like PRSA, PR Week or PR News.

If you’re interested in more topics related to NPOs, technology or open source, leaf through some of our other categories and feel free to share the knowledge!

contributed by: Alec Bieniawski

Houston Writeathon Talk From the February Netsquared Houston Meetup

Netsquared Co-Organizers: Jeff Reichman & Sarah Worthy Portrait Photo

Every month at The Stag’s Head Pub, nonprofit innovators, startup entrepreneurs, civil servants and social influencers meet to talk shop. The February NetSquared Houston meetup was visited by Greg J Micek, Founder of the Young Inventors Association of America and Jeff Reichman, the Principal at January Advisors.

 NetSquared Houston February Meetup Attendees

This month’s meetup was riddled with interesting startups and nonprofits ranging from Kandy Kruisers, a Houston company that builds skateboard and skateboard accessories, to the Houston Center for Literacy, a nonprofit working to increase adult literacy in the city of Houston.Greg J. Micek Portrait

Greg J. Micek – IQ Biometrix & YIAA

Among the speakers, was Greg J. Micek, President of IQ Biometrix, a company that creates facial recognition software, and founder of the Young Inventors Association of America (YIAA).

Greg talked about the 26th Annual Young Inventor’s Showcase, to be held at the Wolff Center of Entrepreneurship, in the C.T. Bauer College of Business at the University of Houston campus on May 24, 2014. The showcase aims to promote creativity and innovation among students from Kindergarten through 8th grade.

 

Jeff Reichman – Open Houston & The Houston Writeathon

Jeff Reichman PortraitPerhaps you’ve heard about a marathon. How about a hackathon? A writeathon? If not, you have now!

In conjunction with Open Houston and The City of Houston, a group of volunteer designers, writers and data scientists are teaming up to streamline the local Houston government’s communication strategy.

Reichman says, “It’s about diversifying the pool of people who are civically engaged. Our key is to get writers and designers to communicate universally outside of language, because people assemble data in different ways.

The Houston Writeathon aims to improve government communication through building infographics that simplify processes, drafting petitions onto Change.org and working with affiliated organizations on general communication tactics and strategy.

The city provides so many services that just aren’t marketed. We have to be able to rally the talented and improve our surroundings if we want to improve local government,” said Reichman.

The event will take place at the Freed-Montrose Public Library on Saturday, February 22, from 10am to 5pm. They are still looking for volunteers and all are welcome. Get involved with the Houston Writeathon here.

If you’re interested in coming to any of the NetSquared Houston meetups, you can find out more information here. Attendance is free and meetings are held monthly at the Stag’s Head Pub on Portsmouth Street. See you there!

As a bonus, to demonstrate how much fun a writeathon can be when you get a bunch of creatives together in a room. The group wrote this techie Valentine’s day story tag-team style:

The Story

It’s Valentine’s Day, the year 3000. I’m cruising on my spaceship, headed to pick up a bouquet of flowers, when I look over to my artificial girlfriend that I’ve created from a 3D printing lab and ask her, “What color would you like?”

“Wow,” she says. “I’ll defer to you.  This is worse than the time I had to jump out of a train after my old boyfriend, which made me lose my legs. I had to get them replaced by an open source firmware running on a 3D printer. My previous legs were shorter so I decided to get new ones to make me taller. What do you think about augmentation, honey?” She asked me. 

Ignoring her comment, I remembered I had a 3D printer on board and decided to print the flowers myself. As I was doing that, the 3 moons and 2 suns began to rise over the horizon and it reminded me of when I first downloaded her from Github. At that moment, a horrible thought struck me, as I plummeted out of the sky, crashing into Earth and destroying it. I’d forgotten to put space gas in my space gas tank…

Meanwhile, at a bar on the other end of the universe, the women toasted to the destroyed earth, celebrating the end of man and all his artificial girlfriends as they had pillow fights and braided each other’s hair.

 

Turning a Blind Eye to Good Usability: a 2014 SXSW Interactive Talk

SXSW Interactive 2014 Logo
Rachel Magario Smiling Portrait
Rachel Magario

Every year at SXSW, thousands gather for the music, film and interactive portions of the annual conference in Austin, TX. This year, Tendenci is speaking at Interactive.

Ed Schipul, CEO of Tendenci – The Open Source CMS for Nonprofits joins forces with Rachel Magario, a blind motivational speaker and the Assistive Technology Specialist at PACER Center’s Simon Technology Center to discuss Turning a Blind Eye to Good Usability, a workshop dedicated to improving web development and design for accessibility.

 

Picture of Ed Schipul, CEO of Tendenci
Ed Schipul

The workshop, Turning a Blind Eye to Good Usability, will go into depth about how to optimize your jQuery, HTML and images for true accessibility.

The workshop will be held at the AT&T Conference Center, Room 105 from 11am to 1:30pm on Tuesday, March 11. Turning a Blind Eye to Good Usability is reservation only. Participants can sign up here and will need a valid SXSW badge and an activated SXSocial account. Don’t forget to hashtag! #sxsw #blindeye

To learn more, visit the event page or take a look at the article on our website.

We hope to see you there!

 

 

 

 

Translating Data: Making Sense of the Patterns

Graph showing visitor engagement on different applications on the site

If you lived through the 70s and the 90s,  you know that trends are cyclical.

How many times have we seen bell bottoms and big sunglasses make a come back?

 

Picture of Woman with Big Sunglass and Man in BellBottoms3220590102_3b880061a8126654542_72801c1990  

Of course this isn’t limited to fashion. A detailed look into your Google Analytics charts will reveal that your organization has cycles, predicable ones you can plan for.

So how do you read this data and equate the data to your organizations live campaigns?

1) First, collect your data. (Everything you do on a recurring basis including dates). Create an aggregated list of anything involving donor/volunteer/member communication including:

a. Events

b. Newsletters

c. Fundraisers

 

2) Find your data store. (Google Analytics is free to install and has a lot of useful data.)

3) Choose your relevant date range. I like to look at two or more time frames. Typically a year’s worth of data, a smaller three month period of activity, and a one month period.

4) Run your analytics for the type period then look for patters in your data!

Types of patterns you are looking for are

a. Spikes

b. Sequential Dips

c. Dead Spots

 

Case Study:

We partnered with one of our clients, a large nonprofit organization, to increase donations an engagement of their audience in nontraditional ways.

To achieve this we turned to the data recorded on their website:

Disclaimer:

The graphs below are pulled from a report in the Tendenci software (the cms software is free for download on https://www.tendenci.com/ – click on “For Developers”). These same practices can be applied with Google Analytics or whatever your analytics of choice is.

This graph shows site activity grouped by module/plugin (for example any event page that was clicked on during the time period would show up as orange)

This key shows which colors are associated with activities on the website

 

This is an engagement graph of activity on a client website.

Graph showing visitor engagement on different applications on the site

 

What we noted:

  • We see a huge increase in site visits on the 4th-6th
  • Followed by a huge increase in site visits to photos on the 11th
  • And then a decrease in site activity after the 12th

So what did we find when we matched up the engagement graph with our dates of activities

Saturday, 6th was a large event

Thursday, 11th a newsletter goes out to members

When we compared to another month with a large event, we found the same graph shape.

The data tells us:

  • Before the event and day of we had lots of people on the site looking for information and directions
  • After the event we had a dip in activity but we had a lot of people visiting the photo pages to look for images of the event
  • The newsletter contained links to the images for the event so we had  a huge increase in visits to the photo page. 

So what types of actions can an organization take based on this data?

  • Have upcoming event information on your website loud and clear. People will be looking for it
  • Make sure to be taking lots of photographs at the event – photos generated a huge amount of traffic to the site
  • Newsletters or an email post event drive traffic.
  • Add a call to action on your photo pages. These pages get huge amounts of traffic post event and people are reliving the experience – make sure there is a call to action to donations or volunteering.
  • Engagement is low post event. Brainstorm ways to reengage audience after the event excitement is over.

 

The patterns are there, you just have to look for them and connect the pieces of the puzzle.

 

Want more info?

Ed Schipul is the CEO of Tendenci and will be speaking on Data Analytics at NTC 2014 in Washington DC on March 15th (Online Fundraising Strategies to Take Advantage of Your Donor Events)

 

 

Photo Attribution (in sequential order):

rchappo2002 “Mr Hicks – 1971

Betty Tsang “vampire?

Mick “Super Models and Big Sunglasses

 

 

4 Crowdfunding Tips For Your Nonprofit or Association

Globe with Crowd

You are a nonprofit or association with a great cause and a world of potential audiences out that that could get involved in forwarding your mission.

So, what if I were to tell you there is a way to accomplish the following actions, that you probably aren’t taking advantage of:

1) Engaging new audiences

2) Utilizing the super powers of your followers and volunteers in meaningful ways

3) Raising funds and awareness towards your mission

 

Enter crowdfunding

Crowd in Times Square
Leverage the crowd!

 

Crowdfunding is the ability to use the web to raise money for a project or cause.

Last week Pledge Cents – a crowdfunding platform focused on the education community gave a great presentation at Net2.

Net2 Logo

Luckily we were there to pick up some handy tips on running a successful crowdfunding campaign….

4 Takeaways:

1) Don’t spread yourself thin – choose 1 platform for your campaign – you are kicking yourself if you are sending your supporters to multiple crowdfunding sites and harming your credibility. If the platform wasn’t a good match, go with another one next time.

2) Make a realistic ask. Many people make the mistake of going for the pie in the sky. What is your minimum goal to achieve what it is you want? Start with that number and anything above that is icing on the cake.

“Why  wouldn’t we want to reach for the highest we can go?”

  • Financial reasons
    • Some crowdfunding platforms will not give you any of your funds if you do not attain a certain percentage of your goal. Example: On Kickstarter, if you do not reach 100% of your goal you don’t get your funds
    • Some crowdfunding platforms will charge you a percentage of your stated goal
  • Build street cred
    • If this is your first crowdfunding venture – let’s start realistic and build trust with new followers before jumping to the big numbers
  • Finially, it just feels good to be a winner!
    • There is no limit to how much your allowed to raise – and gosh darn it, doesn’t if feel good to exceed those initial expectations!

3) Keep your donors updated on your progress

  • If  people are donating to your cause, they have invested in you and want to know where that investment is going. Keep them updated. Upload photos and videos. SAY THANK YOU!
  • The relationship doesn’t end when you reach your goal. Follow up post campaign. If donors can see the good they have helped to create they are much more likely to donate the next time you come a knockin with your next crowdfunding campaign.

4) Make your campaign specific

  • Andyshea Saberioon from Pledge Cents  helps coach a lot of educators on their campaigns. If you send him a campaign that says you want $500 to raise money for calculators – you know what his response is going to be (paraphrasing here) “and?  why should we care?”
    • Who are the calculators for? Why do they need them? How much does each calculator cost? If you want a successful campaign, you need to tell the world your story!

 

So as an organization, nonprofit, or association what should you be doing?

 

Crowd

1)  Get out there, try running a campaign

  • If you have a great project that you just don’t have the budget for, may be the community can help you make it happen

2) Empower your members or volunteers to start a crowdfunding campaign

  • Maybe some of your members have a great idea for a project. Empower them to make change by supporting their efforts towards a crowdfunding campaign.

 

Crowdfunding is a great way to get yourself out there to new audiences, especially if your volunteers and members are involved. They are reaching out to their communities to help spread the good and your mission.

It’s 2014. Make the jump. Trust the crowd.

 

Photo Attribution: Photos by eschipul

New to the board? 3 important reports you need from your Tendenci website.

Welcome to the board! Serving on the board is an exciting, and sometimes challenging, way to make a difference in your organization. You have probably received a binder or notes from the previous board member, a stack of old agendas and monthly income reports, perhaps a printout of old email exchanges that detail decisions made, copies of vendor receipts and hopefully, a plan for the coming year. Suffice it to say, you are awash in information! So why pile on one more piece? Because these three reports will give you the birds-eye view you need to kick off the year.

You may be thinking, “But my position has nothing to do with the website. We have a board member who has the title Website Guru. She takes care of all that.” And many boards have appointed someone to be in charge of the website. Some organizations even have a dedicated webmaster, either paid or volunteer, that manages the site. But your website is chock full of tools that help in all areas of association management. Here’s where to look.

    1. Invoice Reports

Reviewing these reports will show you (1) how much money you are bringing in through your website and (2) which modules are being used to generate revenue.

Your site’s primary functions are communication, administrative efficiency and revenue generation. At the most basic level, you should see dollars generated by Memberships (new members and renewals) and Event registrations. Many organizations have told us their Job Bank is more than covering the cost of their website. Are you charging companies to post openings to your Job Bank? It’s both a member benefit and a revenue source! Same with Business Directories. Cause-related organizations should also verify they are set up to accept online Donations.

    2. Event Logs Summary

Pull up your Event Logs Summary to get a visual overview of your website activity. This summary, only found within Tendenci, shows color-coded activity on your site in a timeline format.

As your primary form of communication, you want to know how members are using your site. What days of the week are most active? How much traffic do you get prior to and following an event? Are members returning to the site after a newsletter goes out to read your articles or view photos? Do newsletters or photos increase event registrations? Use this data to understand your members and how to provide the right information at the right time.

    3. User Activity Summary

This report will tell you who are the most active users on your website.

If you are analyzing your site for its effectiveness, these are the people to talk to. What are they adding to the site? What do they find useful? What’s missing? What recommendations do they have for improvement? In effect, where should you put your focus? Your site reaches more people, companies, foundations and organizations that any mailer or phone call could. You need to know if it is working for you.

Overall, do not be intimidated by your website. All board members should be able to use this tool to help accomplish their goals for the organization. Whether you are in charge of memberships or events or publicity or finance or newsletters, you can use the data on your site to make you more efficient.

If you aren’t making use of these features to increase communication and revenue, ask your Website Guru “why not?” Or call us today and we can show you how easy it is to make your site work for you!